Privacy Policy

Information you provide through the complaint or contact forms: name, mobile number, email (optional), locality, complaint details and any document you attach.

To prevent abuse we store a one-way hash of your IP address; the raw IP address is not stored.

Your information is used only to process your complaint or message, to contact you, and where required to follow up with the relevant government department.

Your information is never sold or used for advertising.

Data is stored on secured servers and is available only to authorised staff according to their role. The complaint status page shows only the status and dates.

You may ask the office for a copy of your data, its correction or its deletion, and you may withdraw your consent.

This website uses a single essential cookie to remember your language choice. No advertising or tracking cookies are used.